Privacy Policy

Introduction

Kombplax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kombplax.com and use our services in Zimbabwe.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• • Register for our services
• • Fill out contact forms or request consultations
• • Subscribe to our newsletter
• • Communicate with us via email or phone
• • Apply for employment opportunities

This information may include: name, email address, phone number, postal address, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• • IP address and location data
• • Browser type and version
• • Operating system
• • Access times and pages viewed
• • Referring website addresses
• • Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including to:

• • Provide, maintain, and improve our services
• • Respond to your inquiries and fulfill your requests
• • Send you marketing communications (with your consent)
• • Process transactions and send related information
• • Monitor and analyze usage patterns and trends
• • Detect, prevent, and address technical issues or fraud
• • Comply with legal obligations
• • Protect our rights and the rights of our users

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• • Encryption of data in transit and at rest
• • Regular security assessments
• • Access controls and authentication
• • Employee training on data protection
• • Secure data centers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Under Zimbabwean data protection laws, you have the following rights:

• • Right to Access: Request copies of your personal data
• • Right to Rectification: Request correction of inaccurate data
• • Right to Erasure: Request deletion of your personal data
• • Right to Restrict Processing: Request limitation on how we use your data
• • Right to Data Portability: Request transfer of your data to another organization
• • Right to Object: Object to our processing of your personal data
• • Right to Withdraw Consent: Withdraw consent where we rely on it

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside Zimbabwe. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than Zimbabwe. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: